Plan it. Make it. Trace it.
Tracey runs your food factory from the customer’s order to the delivered pallet. Planning, purchasing, recipes, traceability, QA, labels and a portal for your customers, all in one place, in plain words your whole team understands.
Made on a real factory floor
Tracey grew out of a working food factory, one problem at a time. That is why it fits the way you already work.
Every batch, traced both ways
From the supplier's lot number to the customer's pallet, and back. When a customer or an auditor asks, you have the answer in minutes.
Plans that reach the floor
Plan the week once. Tracey breaks it into work orders for each stage and day, and tells you what to buy and when.
Built for the people on the floor
Tablets, scanners, scales and label printers, with big buttons and plain words. Operators enter what they see, not what a system wants.
Learn it by video
Video guides walk you through each part of Tracey, with the written steps underneath. Sign up and start the same day.
See exactly how it works
Real screens, real steps, explained properly. Watch what you need, when you need it.
▶1:17Tracey at a glance
A quick look at Tracey running a smallgoods factory: products and real costs, planning the week, guided production on the floor, batch tracing from supplier to customer, invoicing and the customer portal.
▶1:09From orders to the floor
Customer orders come into the week planning sheet, Tracey works out what to make against the stock on hand, the plan is scheduled day by day and finalised, and the floor sees its list in order.
▶0:57Guided production on the floor
The floor team follows the recipe step by step: pick the batch, weigh it in against the target, timers and temperature readings kept with the batch, and every lot recorded.
▶0:42Trace any batch in seconds
Pick a finished batch and see every supplier lot that went in, follow a supplier lot forward to every customer who received it, check that every kilo is accounted for, and put a lot on hold.
▶1:09Online ordering for your customers
Your customers order from you at their own prices, and see every order and invoice, live
▶0:43Pick, dispatch and invoice
Pick each line by batch, oldest first, dispatch the order, and the invoice is made from what was actually sent.
▶2:12The customer portal for co-packing
For customers you make product for: their stock, their suppliers, their orders, live
Everything in one place
Every customer gets all of it from day one. No add-ons, no modules to unlock.
Traceability
Follow any batch from the supplier's lot to the customer's pallet and back again. A recall or mock recall takes minutes, not days.
Planning
Your weekly demand turns into work orders for every stage and every day, with the materials you need worked out for you.
Purchasing and goods in
Minimum and maximum stock levels, purchase orders sent straight from Tracey, and deliveries checked in against the order.
Co-packing
Hold stock that belongs to your customers, kept apart batch by batch, with every movement on record.
Customer portal
Customers log in to place orders and see their invoices. Co-packing customers also see their own stock, movements and paperwork.
Compliance documents
Supplier certificates, specifications and declarations in one place, so the paperwork is ready when the auditor asks.
QA
Checks, forms, audits, specifications and corrective actions, all tied to the batch they belong to.
Label designer
Design your own product and carton labels and print them on your own label printers.
Pack stations
A screen at the packing bench that knows the product, prints the right label and counts every carton.
Weighing with the Tracey Hub
Plug your scales and printers into a Tracey Hub. Weights go straight into the batch, no writing down and typing in.
Quoting
Quote customers from your real recipe costs, so every price you give is one you can live with.
Catalogue builder
Build product catalogues for your customers straight from your product data and pictures.
Recipes and costing
Recipes with losses and yields at every stage, and a true cost for every product you make.
Stock
Stock by batch and by room, with stocktakes done by scanner.
Xero
Invoices go across to Xero, so nothing gets typed twice.
Built for makers like you
Call things what your team calls them. Rename the words in Tracey to suit your trade and keep everything else.
Your data is yours
Everything you put into Tracey belongs to you. Ask for a full copy of your data at any time and we will send it to you. A self-serve download is on its way, so you can take a copy yourself whenever you like.
Every feature, every plan
All plans include everything in Tracey and unlimited users. You only pick how many products you run.
Starter
excl. local taxes
For a small kitchen or a new brand.
Growth
excl. local taxes
For a busy site with a growing range.
Maxi
excl. local taxes
For a large range and several departments.
Mega
excl. local taxes
For the biggest ranges, no limits.
| What you get | Starter | Growth | Maxi | Mega |
|---|---|---|---|---|
| Products | 100 products | 500 products | 1,000 products | Unlimited |
| Your account | ||||
| Users | 2 | 10 | 20 | Unlimited |
| Sites | 1 | 1 | 1 | 1 |
| Full copy of your data on request | ✓ | ✓ | ✓ | ✓ |
| Everything in Tracey | ||||
| Traceability and recall | ✓ | ✓ | ✓ | ✓ |
| Planning | ✓ | ✓ | ✓ | ✓ |
| Purchasing and goods in | ✓ | ✓ | ✓ | ✓ |
| Recipes and costing | ✓ | ✓ | ✓ | ✓ |
| Stock and stocktakes | ✓ | ✓ | ✓ | ✓ |
| Co-packing (customer-owned stock) | ✓ | ✓ | ✓ | ✓ |
| Customer portal | ✓ | ✓ | ✓ | ✓ |
| Compliance documents | ✓ | ✓ | ✓ | ✓ |
| QA | ✓ | ✓ | ✓ | ✓ |
| Label designer | ✓ | ✓ | ✓ | ✓ |
| Pack stations | ✓ | ✓ | ✓ | ✓ |
| Weighing with the Tracey Hub | ✓ | ✓ | ✓ | ✓ |
| Quoting | ✓ | ✓ | ✓ | ✓ |
| Catalogue builder | ✓ | ✓ | ✓ | ✓ |
| Xero | ✓ | ✓ | ✓ | ✓ |
| Video guides and written steps | ✓ | ✓ | ✓ | ✓ |
Extras, if you need them
Tracey Hub
The box that connects your scales and label printers to Tracey.
Ask us
We bring your data in
We import your products, recipes and customers for you.
Ask us
Prices are per site, in Australian dollars (AUD), excluding any local taxes. 30-day free trial on every plan, no card required.
Running more than one site?
Talk to us about several sites under one account, help bringing your data across, and getting your team started.
Start running Tracey today
Start your free 30-day trial in minutes. Questions? We’re a quick email away.